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TrueTour

TrueTour

About TrueTour

TrueTour sells effortless travel. The product isn't flights plus hotel — it's the peace of mind of having everything sorted by people who know.

Salvador

TrueTour

Who takes care of your trip

We're a Bahian agency based in Salvador. Here, we welcome people coming to discover the city and the coast — with tours we make a point of knowing first-hand. Abroad, we design tailor-made international trips with the same attention to every detail.

TrueTour

What we believe in

Clarity first

Fixed price, what's included and what isn't. No surprises on the day.

Care from start to finish

From the first contact to your trip home, you talk to real people.

Local knowledge

Salvador is our home. We recommend what we'd do ourselves.

Secure payment

Payments processed by Mercado Pago, with Pix and card in up to 12 instalments.

Frequently asked questions

How do I get my booking confirmation?

As soon as your payment is approved, you receive the voucher by email and your booking page shows the confirmed status. Before the tour, our team messages you on WhatsApp.

Which payment methods do you accept?

Pix and credit card in up to 12 instalments, via Mercado Pago's secure checkout. International packages have their own conditions, agreed in the proposal.

Can I cancel or reschedule?

Yes. Tours can be cancelled for free up to 24 hours before departure (each tour's deadline is shown on its page). If a tour is cancelled due to weather, you choose between rebooking or a full refund.

Do you pick up at hotels?

For tours with pick-up included, we collect you at hotels and guesthouses along Salvador's seafront (Barra, Ondina, Rio Vermelho, Pituba and nearby). Add your address when booking.

Do children pay?

Children aged 2 to 11 pay the child rate shown for each tour. Infants (0–1) travel free but count as passengers.

How do the international packages work?

You request a quote, a specialist learns what you have in mind and sends a proposal with flights, hotels and tours. Nothing is charged until you approve.

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